FREQUENTLY ASKED QUESTIONS


HOW DOES THE SIZING RUN?

The Moon Boot is measured in US men's sizes. Those purchasing women's sizes will need to size 1-1.5 sizes down from their street shoe size. Don't worry about sizing up for width as these skates have a roomy toe box.

EX: A women's 8.5 street shoe would be a 7 in Moon Boots.

 


WHERE ARE THESE SKATES MADE?

The Moon Boots are handmade in a roller skate manufacturing facility in China.


ARE MOON BOOTS RECOMMENDED FOR INDOOR OR OUTDOOR USE?

BOTH! Our hybrid wheel is versatile and can be used both indoors and outdoors! The soft form boot is padded enough that you can enjoy a long skate session without lingering pain afterwards.


WHAT IS YOUR RETURN OR CANCELLATION POLICY?

We accept exchanges of unworn skates up to 30 days after delivery. Return shipping labels must be paid for by the customer.


IS THERE A WARRANTY?

YES! We will replace your skates within 90 days of delivery if you experience a manufacturing defect.


STILL HAVE QUESTIONS?